FAQ Subheading

We are happy to answer any questions that you may have, just pick up the phone, drop us an email, or call into the shop for a coffee. We have listed some of the more common questions we are asked below.

Yes you can. You do not have to use a Funeral Director that is in the town where the deceased lived. Shop around and find the best prices that suit both your budget and level service you require. I may be biased, but I am confident that we will tick both boxes for you.
Yes of course you can, or we can supply a cotton gown for them.
Yes you may, however items that have batteries will need to have batteries removed such as watches and hearing aids. Also the items should not be too large of heavy as this can cause problems for the pull bearers. If you are unsure, ask and we will advise you.
No, nowadays you can have whatever device you want. You may wish to have a humanist or secular to celebrate the life of the person who has died or family and friends may wish to do it themselves. We have a selection of people available who will work with you to ensure that the ceremony exactly meets your requirements.
Yes they can but we would ask them to sign a declaration. Our own bearers will also be around to assist at any point, should your nominated people find it harder than they expected.
You may be entitled to a government grant towards the funeral costs. However, it will not cover the entire amount so some money will have to be found elsewhere. You should visit the DWP at https://www.gov.uk/funeral-payments/overview as early as possible to find out more information and download an application form.
We request a deposit of £1000.00 towards our disbursements at the time of arrangement. Our preferred method is via BACS, although we are able to accept cheques and cash. We will issue you with a receipt, and bank details on request.
We would need the solicitor or bank details, with a letter of authority to ask for confirmation that the funds are available, and will be paid directly to us on production of our final invoice. In these cases it is common that you would still need to find the deposit amount prior to the funeral.